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The flooring is beautiful, staff helpful, and prices competitive. It was cheaper for us to buy from Ambient and have the flooring shipped to AK than to purchase bamboo locally. The aluminum oxide coating is of superior quality to that of other manufacturers from which we've purchased, but the boards are still very soft, dent easily, and are not capable of withstanding even the best manicured pets. Most of the wood is good quality, but we did receive several "wowed" boards that after being glued into place caused large gaps between floor boards that are very noticeable with the natural finish. Perhaps Ambient can offer a natural-tinted gap-filler that matches the bamboo to hide the imperfection.